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If you encounter difficulties while deploying or using Office Communicator 2007, you can use log or tracing files to troubleshoot the installation, setup, or connection errors.

The four main types of log files are:

  • Client logs document the behavior of the Office Communicator 2007 client, and add diagnostic messages to the Windows Event Log. [Windows Event Log]
  • Unified Communications Client Platform (UCCP) logs track server connection issues.[%userprofile%Tracing Communicator-uccp log file]
  • Media logs record the status of audio and video connections.[this needs special preparation]
  • Setup logs record Windows Installer errors during setup.[%temp% folder]

For more information, se the MS document Microsoft Office Communicator 2007 Testing and Troubleshooting Guide (http://www.microsoft.com/downloads/details.aspx?familyid=DB9B4F8F-F0F7-4157-82AD-395F4C631A4E&displaylang=en)

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