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Users might experience problems when staring LiveMeeting from the start menu or Outlook add-in.

Error:
An error has occurred while trying to execute this command

The Pwconsole-debug log file might show these lines:

[MC] 15:42:32:823 GMT [PID 4756] [THREAD 7544] [W] PWException being thrown: placeware::PWException: HRESULT Exception, Function (unknown function) failed with error code 0xc066000c. Additional Info: (ConfAPIException) (e:lcssourceselcs2007maindevmeetingconsoleclientbizobjaddinsinstantmeetingb.cpp: placeware::InstantMeetingB::InitializeMeetNowConference(), 541)

[MC] 15:42:32:838 GMT [PID 4756] [THREAD 7544] [E] [X-JE] placeware::InstantMeetingB::CreateMeetNowThreadProc caught ConfAPIException: placeware::ConfAPIException: HRESULT Exception, Function (unknown function) failed with error code 0xc066000c. Additional Info: (ConfAPIException) (e:lcssourceselcs2007maindevmeetingconsoleclientbizobjaddinsinstantmeetingb.cpp: placeware::InstantMeetingB::InitializeMeetNowConference(), 541)

This error can have several reasons:

  • Verify that you are using the newest version of the LiveMeeting client
  • Verify that you are using the newest version of the LiveMeeting Outlook add-in
  • Verify that client credentials can be verified under account settings
  • Verify that Meeting Policies are configured and assigned to users

And reboot your system, if all other fails (this worked for me a couple of times ;) )

Regards,

Rasmus Hald

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