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Microsoft has just released CU7 for Lync Server 2013, which contains some new fixes, especially the clslogging bug that was introduced in the August security update is fixed now.

The update contains these fixes:

 

 

3003346 Cannot see presence status or send instant messages when OWA is integrated with Lync Server 2013 instant messaging

3003347 User cannot dial out to a PSTN number as a guest in an online meeting in a Lync Server 2013 environment

3003350 Cannot search users by using a keyword that differs from Lync Server 2013 AD DS display name format in a Lync client

3008181 Centralized Logging Service Agent Service cannot start after you install a September 2014 update for Lync Server 2013

 

Get the update here

Microsoft has released the august 2014 update for the Lync 2013 client, which resolves these issues:

  • 2985514 Lync 2013 signs out and then signs in every 30 minutes
  • 2985513 Lync 2013 crashes when you manipulate a pivot table field during an Excel worksheet presentation
  • 2985512 Error “Event ID from source Lync cannot be found” instead of event logs from Lync 2013 appears in Event Viewer
  • 2981755 Cannot join a meeting by using Lync 2013 when the ACP MCU services are running on multiple front-end servers
  • 2981754 Cannot send CER data when a user cannot join meetings in Lync 2013
  • 2981753 Lync 2013 meeting issues after you install Lync Meeting Add-in for Office 2013
  • 2981752 Cannot select audio device during a VoIP call in Lync 2013 when a user is enabled for RCC
  • 2981751 Lync 2013 does not display telephone number of an Outlook 2010 contact in the contact card
  • 2981750 An update enables Lync 2013 users to select the default unselected check boxes for saving instant message and call logs
  • 2981749 Artifacts remain in chat input area in Lync 2013 after an instant message is sent
  • 2981748 Lync 2013 dials the number that calls are forwarded to instead of the last dialed number
  • 2981747 A user’s work number is listed in the “Forward Calls To” list in Lync 2013
  • 2981746 Cannot paste data from a webpage to Lync 2013 conversation window
  • 2981745 Can’t join online meeting that is created in a non-federated organization by using Lync 2013
  • 2981743 Can’t sign in to Lync 2013 by using a cached certificate in Lync online hybrid deployment

Get the update here

 

Microsoft has released a long waiting update for Lync Server 2013, which is the first one since January 2014.

It fixes these issues:

 

Frontend and Edge Servers

  • 2976568 Address book delta files are not generated in a Lync Server 2013 Enterprise Edition environment
  • 2967626 Error “creating procedure RtcResetAbAttributes” when you run “Install-CsDatabase” for rtcab database in Lync Server 2013
  • 2967629 Significant bandwidth usage increase by SIP traffic in a Lync Server 2013 environment
  • 2967630 Callee receives a missed call notification after answering a call on an IP telephone in a Lync Server 2013 environment
  • 2979931 Error “I can’t find the meeting with that number” when PSTN user dials in to conference in Lync Server 2013 environment

 

Web Components

  • 2978444 Update for Lync Server 2013 to disable Lync Web App users’ ability to upload and show PPT in online meetings
  • 2976906 Incorrect time zone is displayed when you create a meeting by using Web Scheduler in a Lync Server 2013 environment
  • 2967623 Error “This content cannot be displayed” or blank webpage when you click a dial-in URL in a Lync Server 2013 environment
  • 2967624 HD video stutters in a Lync Server 2013 based video conference in Lync 2013
  • 2967628 Telephone numbers are missing in a contact card in a Lync Server 2013-based Lync mobile client

 

Core Components

  • 2967621 Error 404 when Lync phones sign in to Lync Server 2013 front-end servers during SBS failure recovery
  • 2967631 Error “”DistributionGroupAddress” and “AgentsByUri” must be set.” when you migrate the RG service to Lync Server 2013

 

And reliability, stability, and performance Updates to UCMA 4, Administrative tools and Web Conferencing Server

 

Get the update here

Last week I was at a customer, which had problems with the Unified Messaging in Exchange 2013. The problem was that the voicemail was never delivered to the users mailbox, and the notification for missing call was also missing.

The voicemail policy and dialplan looks fine and so did the Lync configuration. I could connect to the users voicemail and was also redirected fine if a user didn’t answer the phone. But the messages was never delivered to the end user.

The eventlog didn’t show anything.

So to get some more information about what is happing inside the UM service I turned on logging and restarted the service.

Get-EventlogLevel “EXCH15\MSExchange Unified Messaging\UMCORE” | Set-EventlogLevel -Level high

After making a call to a user voicemail I received an error in the eventlog: →']);" class="more-link">Continue reading

Microsoft has released new updates for the Lync 2013 client, which includes one of my bug reports from last year

 

Fixes:

  • 2941631 Cannot drag a distribution group to change position in your contact list in Lync 2013
  • 2941639 Call forwarding to the Response Group fails in Lync 2013
  • 2941640 Desktop sharing session stops in Lync 2013 when all screen data is updated
  • 2941643 Caller cannot close the window of a transferred call in Lync 2013
  • 2941654 Update sorts and searches contacts by Furigana in Lync 2013
  • 2941658 CTRL+TAB does not work when you switch between conversation windows in Lync 2013
  • 2941682 Instant message appears using incorrect text format when the DisableRTFIM setting is enabled in Lync 2013
  • 2941659 Callee’s name and detailed information is missing from the conversation history of a Lync 2013 outgoing call (reported by me J)
  • 2941636 Search fails in Lync 2013 when non-Latin characters are used in a different case from the AD DS attributes
  • 2941635 Can’t sign in to Lync 2013 when Office 365 account UPN differs from domain account UPN
  • 2954951 Slow screen update in application sharing or desktop sharing session in Lync 2013
  • 2955577 Lync 2013 takes a long time to sign in after reconnect to the network
  • 2955579 Lync 2013 displays un-encoded texts in a toast notification or an instant message sent to another messaging client
  • 2955580 Update adds a button to show details about limited functionalities when Lync 2013 connects to a backup pool

→']);" class="more-link">Continue reading

Microsoft has released new updates to Lync 2010:

Lync Server 2010

Build: 7577.230

 

Fixes:

  • 2954538 Application and desktop sharing features are missing when Lync Web App runs on Internet Explorer 11 or Firefox
  • 2884800 Can’t join a meeting in Lync Web App when the Region and Language format is Turkish in a Lync Server 2010 environment
  • 2954865 Conference Auto Attendant fails when users join PSTN conferences at the same time in Lync Server 2010 or Lync Server 2013

→']);" class="more-link">Continue reading

I recently had two issues at a customer that I would like to share with you:

The first one is about PSTN call looping and the second one is about Unassigned numbers which don’t work for external PSTN users:

 

PSTN Call is Looping

I had an issue where an PSTN user calls a phone number which belongs to the organization but is not assigned to any users or services in Lync.

In this case the customer was using a sip trunk from a Danish Vendor called Cirque, and we experience that when a call was made to an unassigned number, that call would cause a loop and in some cases causes the mediation server to fail. →']);" class="more-link">Continue reading

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