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Exchange 2013

Last week I was at a customer, which had problems with the Unified Messaging in Exchange 2013. The problem was that the voicemail was never delivered to the users mailbox, and the notification for missing call was also missing.

The voicemail policy and dialplan looks fine and so did the Lync configuration. I could connect to the users voicemail and was also redirected fine if a user didn’t answer the phone. But the messages was never delivered to the end user.

The eventlog didn’t show anything.

So to get some more information about what is happing inside the UM service I turned on logging and restarted the service.

Get-EventlogLevel “EXCH15\MSExchange Unified Messaging\UMCORE” | Set-EventlogLevel -Level high

After making a call to a user voicemail I received an error in the eventlog: →']);" class="more-link">Continue reading

In this post, I will guide you through the process of installing Exchange 2013 Service Pack 1 on either Windows Server 2012 or Windows Server 2012 R2.

I have in my time as consultant installed a service pack on quite a lot Exchange servers, and before I’m installing a service pack, I also have a “checklist” which much be in place before I start the installation.


So what you need to do, is:

  1. Calculate approx. 1-2 hours for the installation depending on how fast your server is.
  2. Make sure you have a backup, also on your CAS servers. →']);" class="more-link">Continue reading

Microsoft has today released Service Pack 1 for Exchange 2013, which contains a lot of new features and updates.

Have a look at the new features here and get the update here


Learn how to install Exchange Server 2013 SP1 on Windows Server 2012 R2 here


Service Pack 1 for Sharepoint 2013 and Office 2013 has also been released which you can find here

In my series about using Lync and Exchange better together, we will in this post, be looking at integrating Lync and Exchange so that we can use Exchange as a unified contact store.


What is Unified Contact store you might ask?

Before we got Lync 2013 and Exchange 2013, both products have there own way of storing the users contacts.

Lync can store contacts in Exchange or actually in Outlook in a Lync Contact folder, which is synchronized, and this sometimes can cause problems if they get out of sync. →']);" class="more-link">Continue reading

In my series of using Lync and Exchange better together, I’m showing how to integrate these two great products with each other.


Use Voicemail in Office 365

In part 2 we were setting up Lync to use voicemail in Exchange 2013 and that works great, but when I wrote that post, I realized that not all companies have an on premises Exchange but instead are using Exchange in Office 365.

So in this post we will have a look on how to integrate an onpremises Lync Server 2013 with Exchange Online, and place the voicemail in there. →']);" class="more-link">Continue reading

This is my brand new series on how to use Lync and Exchange better together and get the riches experience with these great products together.

I will in this series show you how Lync and Exchange can integrate with each other, so you can get the full potential with the products.


Chat and Presence in OWA

Let us start by the basic and setup chat and presence in Outlook Web Access.

When I look in my OWA, I don’t have any presence status on my contacts:

And also I’m not able to sign to Lync from OWA →']);" class="more-link">Continue reading


Microsoft has released a critical security update which, if not implemented could lead to remote code execution on the Exchange Server.
They problem affects both Exchange 2007, Exchange 2010 and Exchange 2013.

Read about it here: MS13-105

Exchange Server 2013 CU3 has been released and contains fixes for several critical problems in Exchange 2013, and Microsoft recommends it to all customers.

As with the other Exchange 2013 updates this version is a complete installation, so on new installation of Exchaneg 2013, you don’t need to install the RTM or any other versions first.

Have a look at the Exchange Team blog for importen information about this update

Get the update here

We now have our backend servers up and running and one of the frontend servers, so in this post we will install the two WAC servers in a farm. (see the topology in http://exchangepro.dk/2013/09/21/creating-the-lync-server-2013-ha-topology-part-6/).


The Office Web Apps Servers or WAC is used in Lync Server 2013 for streaming PowerPoint content from Lync meetings to the participates. This means that the participants can see the nice features like animations, sounds, videos that might be inside the presentations.

When a presenter starts a presentation from a Lync meeting the content is uploaded to the Lync FileStore. From there the WAC servers will access the content, and begin to stream the PowerPoint to the participants.

The same WAC servers that we use in Lync can also be used by Exchange 2013 and SharePoint 2013, to provide an web experience for the Office applications. For now, I will only use them for Lync. (but keep coming back and I will show you how to use them with Exchange 2013).

→']);" class="more-link">Continue reading


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