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I’m just at the end of my LyncConf14 journey with this post which is a wrap up of the days, at the Lync Conference 2014 in Las Vegas.

The Conference it self lasted for 2 ½ day – with sessions from 8:30 to 17:30 each day – last day to 12:00.

After my opinion it could easily have been one more day with all the great sessions that was scheduled.

My main sessions was Lync Enterprise Voice and Lync video and best practices around that and how to troubleshoot quality issues.

Most of these sessions was really great and learning full and I defiantly have something to work with, at my customers to make sure they get the best quality in their Lync experience. →']);" class="more-link">Continue reading

I stopped by one of the vendors today that I’m preferring for switchboard and contact center solutions at my customers, to talk with Bjarne Henriksen, Partner from Competella about a new product they will release within a couple of months.


The product is called: Competella Call Distributor

The Call Distributor is essential an replacement for response group service in Lync Server 2013, which in many areas are good, but after my opium is also missing some more advanced controls and call handling.


When you are using response groups in Lync, it will not be able to leverage the settings you have made like call forwarding or sim-ring etc. which for some customers is annoying because they can’t answer response group calls on their mobile phone. →']);" class="more-link">Continue reading

Monday is the official kickoff day for the LyncConf14, which started with an Welcome Reception powered by all the sponsors.

The welcome reception is the first chance for the sponsors, to show what they can do for Lync, and present new products. It is also a great possibility to network with fellow Lync colleagues.

Here are some pictures from the night.

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I started Friday the 14th February my trip to the Lync Conference 2014 in Las Vegas., I started my flight from Copenhagen to Las Vegas with a small stop in London for changing plane.

After 16 hours, I landed in the middle of the desert in the city of Las Vegas, where the Lync Conference is this year.

After the standard security check in the airport I login to the Aria Resort and Casino where I’m staying for the days in the US and were the conference is.

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The time is near… In only one week, I will be in Las Vegas and waiting for the Lync Conference of the year – #LyncConf14 to start.

My expectation to the conference is very high, and I defiantly hope that I will learn something new at my stay.


I will on Friday the February 14 depart from Copenhagen to London – a small 2 hour flight – →']);" class="more-link">Continue reading


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